Student Grievance Policy

The purpose of the College of Pharmacy grievance procedure is to provide students with a fair method of resolving conflicts with faculty, staff, administrators and other students.

Any student or group of students may initiate a complaint procedure on any student concern including complaints against faculty, staff, administrators, or other students. Complaints involving violations of FERPA should be directed to the Office of the Registrar. Complaints involving harassment should be directed to the CSU Equal Employment Opportunity officer.

Complaints concerning a faculty member should be handled in the following manner:

Step One
Arrange a meeting with the faculty member to discuss the concern within ten (10) calendar days of the dispute. If resolution is not achieved at this level, see Step Two.

Step Two
Arrange a meeting with the appropriate Department Chair within ten (10) calendar days after meeting with the faculty member. The Chair of Pharmaceutical Sciences and/or the Chair of Pharmacy Practice may elect to include the course instructor(s) or coordinator in the discussion. If resolution is not achieved at this level, see Step Three.

Step Three
At this level students must submit in writing the formal complaint to the Office of the Assistant Dean for Student Affairs in the College of Pharmacy. The complaint must describe the problem, be accompanied by any relevant data and include the resolution sought. The statement must be specific and must be signed by the person submitting the complaint. In the case of a group complaint, one person may be designated as a representative for the group. The representative may sign for the group provided that all names of the group are attached. Students should be aware that the appropriate faculty members or administrators may be consulted and/or included in the process. The Assistant Dean will notify the Chair of the Grievance Committee, who will convene a meeting to hear the complaint per Grievance Committee policy and procedures. All Grievance Committee recommendations are forwarded to the Dean. The Dean will make the final decision. The Dean’s decision is final .

Complaints against staff and administrators should be handled in the following manner:

Step One
Arrange a meeting with the staff member or administrator to discuss the concern within ten (10) calendar days of the incident. If resolution is not achieved at this level see Step Two.

Step Two
Arrange a meeting with the Assistant Dean for Student Affairs in the College of Pharmacy within ten (10) calendar days after meeting with the staff member or administrator. The student should be aware that the parties involved may be included in the process. The Assistant Dean will address these concerns and will make recommendations to the Dean. The Dean will make the final decision. The Dean’s decision is final.

Complaints against students should be handled in the following manner:

Arrange a meeting with the Assistant Dean for Student Affairs in the College of Pharmacy and the student(s) to discuss the concerns within ten (10) calendar days of the incident. The Assistant Dean will address these concerns and will consult with the Dean when appropriate. The Dean’s decision is final.

Students with other concerns should arrange to meet with the Assistant Dean for Student Affairs in the College of Pharmacy.

A chronological record of student complaints related to matters covered by the ACPE accreditation standards will be maintained by the Office of the Dean and the file will be available during ACPE on-site accreditation evaluations.

Unresolved, student complaints related to accreditation standards should be directed to the Accreditation Council for Pharmaceutical Education (ACPE) 20 North Clark Street, Suite 2500, Chicago, Illinois 60602, (312) 664-3575, (800) 533-3606, Fax (312) 664-4652; http://www.acpe-accredit.org .

Departments

Department of Pharmaceutical Sciences

Professors: Mohammad Newaz, M.D., Ph.D., Chair
Associate Professors: Ehab Abourashed, Ph.D., Duc P. Do, Ph.D., Abir El-Alfy, Ph.D., Nadeem Fazal, M.D., Ph.D., Elmer J. Gentry, Ph.D., Melany P. Puglisi, Ph.D.

Assistant Professors: Jianjun Chen, B. Pharm, M.S., Ph.D., Michael Danquah, M.S., Ph.D., Mohammad Tauseef, Ph.D. 

Instructors: 

The Department of Pharmaceutical Sciences is composed of faculty from a number of specialty areas including: Basic Biomedical Sciences, Pharmaceutics/Pharmacokinetics, Pharmacology/Toxicology, and Medicinal Chemistry/Pharmacognosy.

Biomedical Sciences including physiology, biochemistry, microbiology and immunology provide the foundational knowledge for pharmacy education.

Pharmaceutics is the discipline dealing with the design of various dosage forms for delivery of drugs, determination of drug stability, and the art of contemporary compounding.

Pharmacokinetics is the discipline involved with the evaluation of the effects of route of administration and formulation on the absorption, distribution, metabolism, and excretion (ADME) of drugs.

Pharmacology is the discipline that studies the interaction of organisms and substances that alter normal biochemical and physiological function. More specifically, it is the study of drugs and the mechanism of how they interact with biological systems to affect function.

Toxicology is the study of the adverse effect of substances, such as drugs or environmental pollutants, on living organisms. As related to pharmacy, it is the study of how elevated doses of drugs produce toxic effects.

Medicinal Chemistry is the discipline at the interface of chemistry and pharmacology involved with synthesis and design of new drug compounds. It also involves the study of structure-activity relationships (SAR) and ADME characteristics of drugs in order to optimize their properties through chemical manipulation.

Pharmacognosy is the study of the physical, chemical, biochemical and biological properties of drugs or potential drugs of natural origin. It also studies the discovery of potential drugs from animal, plant, and microbial sources.

Departmental Mission 
The mission of the Department of Pharmaceutical Sciences is to educate students with the foundation of scientific knowledge essential to the professional pharmacy curriculum. While providing quality instruction in the biomedical and pharmaceutical sciences, the faculty will introduce and develop skills of critical thinking, problem solving and life-long learning in student pharmacist. In addition, the department will provide opportunities for further development of faculty and student pharmacists by encouraging them to strive for excellence in scientific inquiry. The Department also endeavors to contribute significantly to the service mission of Chicago State University College of Pharmacy.

Department of Pharmacy Practice

Professors:

Clinical Associate Professors: Sneha Baxi Srivastava, Pharm.D, BCACP, Yolanda M. Hardy, Pharm.D., Chair, Deborah Harper-Brown, Pharm.D., Sabah Hussein, Pharm.D., Antoine Jenkins, Pharm.D., BCPS, Charisse Johnson, M.S., Pharm.D., Assistant Dean, Janene L. Marshall, Pharm.D., Tatjana Petrova, Ph.D.

Clinical Assistant Professors: Luba Burman, Pharm.D., BCPS, CDE, Rebecca M. Castner, Pharm.D., Heather Fields, Pharm.D., MPH, Alexander Kantorovich, Pharm.D., BCPS, Ayesha Khan, Pharm.D., BCPS, Kumar Mukherjee, M.S., Ph.D., Joseph Slonek, Ph.D.

Instructors: 

The Department of Pharmacy Practice is comprised of faculty who provide education in the administrative and clinical sciences, as well as direct practice experience. Required courses in the administrative science area include an introduction to career development and current pharmacy topics, a survey of the health care system, professional practice management, and pharmacy law and ethics. Required courses in the clinical science area include topics in the area of nonprescription medications, drug literature evaluation, pharmacotherapeutics, and a professional practice laboratory that emphasizes communication skills, prescription processing, and pharmaceutical care. Supervised practice experiences required during the program provide opportunities for students to apply knowledge acquired in didactic courses to practical application. These experiences promote the development of technical, cognitive, and decision-making skills that are necessary for the contemporary practice of pharmacy in a variety of practice environments. Various states apply these experiences to their state board of pharmacy internship requirements.

Departmental Mission
The mission of the Department of Pharmacy Practice is to prepare and empower pharmacy students and pharmacists to become competent providers of pharmacist care in all practice settings. This mission is achieved through a combination of innovative didactic coursework, experiential training, mentoring, scholarship, and community service in partnership with students, pharmacy practitioners and other health care providers and our communities. The Department serves the professional community through the development and evaluation of innovative pharmacy practice models that promote the role of the pharmacist as an integral member of the healthcare team.