RAVE Guardian

Chicago State University offers the Rave Guardian system, available and free for all students, faculty and staff. Rave Guardian provides increased security by transforming any cell phone into a personal safety device. The system is activated by placing a panic call to campus police or by initializing a timer.

Before traveling from one place to another, such as walking to your vehicle, a user can activate the Guardian timer on his/her cell phone. If the timer expires (or the user hits the panic button), campus police is notified immediately.

Register for RAVE Guardian on your mobile device today!

Register here for Rave Guardian
Rave Guardian is a safety feature being provided for you free of charge by CSU.  Rave Guardian transforms your mobile phone into a personal alarm beacon. In the event of an emergency, critical information you elect to share will be provided to CSU campus police to help them more quickly respond and help you.  Take a moment to register now.

Frequently Asked Questions About Rave Guardian

How much will this service cost me?
Registration and use of Guardian is free of charge to all students, faculty, and staff. The only costs are those paid by the user directly to their cellular telephone provider. 

Is the information I provide for my profile secure?
Yes. Rave Mobile Safety uses the latest in security technologies and processes to ensure that all of your information is kept secure and private. Rave undergoes regular security audits to ensure the information security of data. 

Does Guardian require users to have a certain kind of phone?
No. The basic profile features of Guardian work on any mobile phone running on any US-based mobile carrier network. Location information and other features are carrier and phone dependent. 

If I am inactive from CSU or leave school for any length of time, will my personal profile information still be available and will I be able to use the Guardian service?
No. In the event that you leave CSU for any length of time, your personal profile and account information will be removed from the system. Upon your return, you will need to register your personal profile and cell phone information in the CSU Critical Notification (Rave Alert) System. 

Is Guardian always tracking me?
No. You can only be located if the Guardian timer has been set and expires, or when activating the Guardian system in “panic” mode on your registered cellular phone. 

Can CSU  Police track me whenever they want?
No. CSU Police will only be able to view your profile information if a Guardian timer you have set expires, or when you activate the Guardian system in “panic” mode on your registered cellular phone. 

Are their certain factors that can affect the carrier reported location accuracy?
Yes. Factors include, but are not limited to: whether or not you are calling from inside a building or a cellular “dead spot;” the strength of your cell signal, such as proximity of cell towers or satellites; whether or not your phone is GPS enabled and, the type and quality of your phone, carrier and signal. 

How does my profile information get collected and sent to campus police?
You will opt-in to this service. Your profile will be pre-loaded with default information that already exists in the database used by the University for all students, faculty, and staff. During the registration process you will have the option to add additional (voluntary) information such as your vehicle registration information, medical conditions, allergies, or any other information that may assist CSU Police during an emergency. You are in control of the information presented by this service.

Does Rave Guardian work off campus?
Rave Guardian is NOT intended for off campus use. However, you can sign up to become a Rave Guardian. 
Click HERE

What is the difference between Rave and Rave Guardian?

Rave is an emergency notification system that combines high performance emergency notification with comprehensive data management and a managed user registration portal. Click HERE to sign up for Rave. Rave Guardian is a mobile phone app designed to enhance safety on campus through real-time interactive features that create a virtual safety network of friends, family, and Campus Safety.

Downloading & Installing the Rave Guardian App

Click HERE to download Rave Guardian.

Contact

For any other technical questions about Rave Guardian, please contact:

ITD Help Desk
Phone: 773.995.3963