Chicago State University
Program Assessment 


The Department of Health Information Administration maintains an assessment plan for its academic programs. The results are submitted in yearly reports to the University Assessment Committee. The program assessment plan is available through the link below:

Assessment of Student Learning

The Department of Health Information Administration student learning is based on six students learning outcomes.
The assessment plan includes the following measures:

  • Direct measures which include end of year comprehensive examination and certification examination results.
  • Indirect measures which include student satisfaction, alumni and employers' surveys.

Assessment of student learning are available through the links below:

Teaching Effectiveness

Faculty use formal and informal assessments in the classroom to improve their instruction. The program director and peers evaluate the classroom teaching effectiveness of faculty. In addition, students are encouraged to complete course evaluations for each instructor at the end of the semester through the Cougar Connect portal. These evaluations are reviewed by the respective faculty, and the program director. Results from the students, peers and director evaluations are used to improve the faculty teaching effectiveness within the department.

Examples of tools used to evaluate teaching effectiveness are available through the links below:

Department Effectiveness

The Department of Health Information Administration effectiveness is evaluated using the College of Health Sciences key performance indicators (KPIs). The department alos has a plan for program, evaluation based on the strategic plan. This plan includes a survey of students, alumni and employees.