Confidentiality of Case Information

Confidential information is valuable and sensitive, and is protected by federal privacy regulations, state confidentiality laws and strict University policies. The intent of these regulations, laws and policies is that confidential information will remain confidential and will only be used as necessary to accomplish the goals and objectives of CSU's mission. Access to confidential information is always restricted to persons who "need to know" such information. Confidential information may only be used for the purpose for which it is collected. Discussion about confidential data informally with other staff or at home with friends and family is strictly prohibited. Discussion of any confidential information In public areas, hallways, elevators, etc is also strictly prohibited. There are two major exceptions to the rule of strict confidentiality. Illinois law requires the mandatory reporting of suspected child abuse. Whenever you suspect that abuse has occurred or is likely to occur, you must contact your supervisor immediately and follow the protocol that has been established to manage this very serious and sensitive issue. The second exception Is reporting to your supervisor if you believe there may imminent harm or potential Injury to a student, faculty member, staff, administrator or university guest.