Refunds
To be eligible for a refund, you must have a credit account balance posted on your
student account.
In order to provide more flexible options for receiving refunds, CSU is a partner
with BankMobile to deliver financial aid and other school refunds to CSU students.
- The initial Spring 2024 financial aid refund begins after Financial Aid is disbursed
on January 22nd. (Students must have a credit balance by January 25, 2024 to be eligible
for a refund to be processed on Friday, January 26th)
- Other school Spring 2024 refunds to CSU students begin on December 21st starting with
the Book Voucher refund process through January 24th.
- Picking up your refund check is not an option.
All students are required to make a selection in BankMobile of how the refund will
be deposited. Here's what you need to do:
- Cougar Connect.
- Select the Student Payment Portal
- Choose the "eRefunds" tab.
- Select the "Continue to BankMobile" button to make your refund preference selection.