Helpdesk

Help Desk

Current Students and Employees

The IT Helpdesk welcomes all students, faculty and staff for walk ins. Special requests and appointments can be made via phone (773) 995-3963 or via email helpdesk@csu.edu

Account Management

To claim your account, reset password please click here.

Services Provided

Account Recovery
Basic Network Reset
Hardware & Software Support
ID Cards Issue
Loaner Laptops
Password Reset
Software installation

Loaner Laptop

All Loaner Laptop requests and questions need to be directed to helpdesk@csu.edu.

Students that are willing to request a loaner laptop or request an extension should send an email with their CSU ID# and class schedule attached.

Zoom

For account creation, access issues email webinar@csu.edu.

Zoom

(Information Coming)

For account creation, access issues and training email to helpdesk@csu.edu

Webinars

For Zoom Webinar set up, training & technical assistance email helpdesk@csu.edu in format below:

Event Name
Panelists (Name and email )
Date & Duration
Event Options:
- custom registration page for attendees. (Default asks for first name, last name & email)
- feature image, logo, branding the registration page
- recording, video editing, playback
- hadnouts or multimedia played during the webinar
- polls or surveys (to engage your audience better)?

If you cannot find what you were looking for, please call the operator for assistance.

Operator's phone: (773) 995-3963.